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New York City Mayor Zohran Mamdani is backing new labor rules that could change how Amazon operates parts of its delivery network in the city.
The mayor supports the Delivery Protection Act, a proposal that would require certain last-mile delivery facilities to obtain licenses and to meet new safety, training, and worker-protection standards.
The proposal has increased tensions between Mamdani’s administration and Amazon as officials debate worker protections, business costs, and delivery operations.

The Delivery Protection Act is at the center of the growing conflict between Mamdani and Amazon. The legislation, introduced by New York City Council member Tiffany Cabán, would require warehouse operators to obtain city licenses by meeting new workplace requirements.
The proposal would also require companies such as Amazon to directly employ workers who perform core last-mile delivery services rather than relying on Delivery Service Partners. These independent companies currently handle much of Amazon’s last-mile package delivery operations.
Amazon has warned that the measure could put more than 5,000 delivery jobs at risk and place additional pressure on small businesses that rely on contracts with the company.
Amazon argues that the proposed rules would significantly alter its delivery model, which relies heavily on third-party contractors to provide fast and affordable package delivery.
The company said the legislation could increase costs and affect small delivery businesses that support its operations. Amazon spokeswoman Kelly Nantel said the company is not planning to leave New York but urged council members to understand better how delivery operations work before approving the legislation.
Patrick Penfield, a supply chain professor at Syracuse University, said the bill could raise Amazon’s costs because the company’s current delivery structure depends on subcontractors to maintain efficiency.
Mamdani has presented the legislation as part of a broader effort to improve working conditions and hold large companies accountable.
The mayor’s administration has also taken other actions involving Amazon. The city announced it had collected more than $9 million in idling fines linked to Amazon delivery vehicles. The Department of Environmental Protection previously described Amazon as one of the city’s worst offenders of idling.
Mamdani also sent cease-and-desist orders to online retailers, including Amazon, over the sale of e-bikes that city officials said violated safety rules.
New York Deputy Mayor for Economic Justice Julie Su said the administration wants companies that violate laws to understand that workers and residents deserve stronger protections.

Amazon has pushed back against several of the city’s claims. The company said e-bikes sold through its marketplace must meet applicable safety standards.
Amazon also said it has worked with city officials to resolve vehicle idling fines and argued that some violations were linked to tracking issues involving Delivery Service Partners rather than Amazon directly.
The company maintains that it supports safe operations while questioning whether the proposed regulations are the right approach.
The dispute between Amazon and progressive leaders in New York is not new. In 2019, Amazon abandoned plans for a major headquarters campus in New York City after facing political and community opposition, including criticism of the incentives connected to the project.
Supporters of Amazon’s planned expansion argued that its cancellation cost New York a major investment opportunity and thousands of jobs. Progressive lawmakers and other opponents of the deal celebrated Amazon’s withdrawal as a victory over corporate subsidies and influence.
The latest dispute reflects similar tensions over the role of large companies in New York’s economy and the extent of city officials’ power over business practices.
Amazon has invested resources into opposing the Delivery Protection Act. The company contributed about $5 million to the Five Borough Jobs Campaign, which has opposed the proposal, according to state lobbying disclosures.
The campaign has argued that the legislation could increase costs for consumers. An AKRF study commissioned by the campaign estimated that the bill could increase delivery costs for the average New York City household by $664 per year if passed.
Amazon has also highlighted the role of small delivery businesses that it says could face challenges under the proposed rules.

Workers and small business owners have different views on the legislation. Some delivery workers support the proposal because they believe direct employment with Amazon could provide stronger benefits and more bargaining power.
José Huerta, a delivery driver working through an Amazon Delivery Service Partner in Queens, said he supports the bill because it could give drivers more leverage. Huerta said he earns $23.75 per hour while delivering between 250 and 290 packages per day, four days a week.
However, owners of delivery companies that work with Amazon argue that the legislation could damage small businesses.
Kris Basmagy, founder of DashWave Delivery, said the proposal could make it harder for independent companies to operate and shift more control toward larger corporations.
The dispute has also become part of Mamdani’s broader political identity. Political consultant Hank Sheinkopf said targeting Amazon allows the mayor to build a larger national profile.
Sheinkopf said challenging one of the world’s most recognizable delivery companies fits with Mamdani’s progressive agenda and could strengthen his position among supporters who want tougher action against large corporations.
For Amazon, the issue represents another challenge in managing relationships with local governments as cities examine labor standards, delivery practices, and corporate responsibility.
The outcome of the Delivery Protection Act debate could have wider implications for Amazon’s logistics strategy. The company’s delivery network relies on a combination of technology, warehouses, and independent delivery partners to move packages efficiently.
If New York requires direct hiring and additional regulations, Amazon may need to reconsider parts of its last-mile delivery structure. Other cities could examine similar policies if New York moves forward with the legislation.
The conflict highlights a larger debate over how technology companies balance efficiency, worker protection, and the costs of operating large-scale delivery networks.
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