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Detroit Media Partnership Adds Jobs To Open Local Consumer Solutions Center

DETROIT Jan. 31, 2011

Sterling Heights Tulsa, Oklahoma

The new, technically advanced call center will handle all customer service questions for readers of The Detroit News and Detroit Free Press, including the newspapers’ electronic editions and web sites. The center will also serve readers of the Livingston County Daily Press & Argus and other products managed by Detroit Media Partnership.

Susie Ellwood

"We’re also using this opportunity to raise the level of technology we use to find solutions to customer problems," Ellwood said. "For example, the center will be capable of communicating with readers by whatever medium they find most convenient: phone, email, live chat or on social media, such as Facebook and Twitter."

Monday, March 28

The center, available at 1-800-395-3300, will be staffed:

  • 8 a.m. 5 p.m.
  • 6 a.m. 5 p.m.
  • 7 a.m.

December 2007 Detroit Tulsa, Oklahoma Monday, March 28

Michigan Detroit Milford Times

August 2010 July 2009

SOURCE Detroit Media Partnership

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